Angelfire Ops LLC ("Angelfire Ops," "Company," "we," "us," or "our") respects your privacy and is dedicated to safeguarding personal data. This Privacy Policy details the types of information we collect, how it is processed and protected, and the legal rights available to you when using our website at angelfireops.com, associated applications, software interfaces, communication tools, and operational systems (collectively, the "Platform" or "Services").
Please read this Privacy Policy thoroughly. By accessing or interacting with our Platform or using our Services, you consent to the data collection and processing practices described herein. If you do not agree with the terms outlined in this Privacy Policy, please discontinue access to and use of our Platform immediately.
Depending on how you engage with our Services, Angelfire Ops may operate in different legal capacities:
Angelfire Ops provides automated lead recovery, communications infrastructure, and conversion optimization solutions engineered for trade contractors, field services, healthcare practices, and local SMBs. Our core capabilities include:
We collect information directly from you, automatically through your device and browsing activity, and from third-party integrations.
| Category of Data | Specific Data Elements Collected | Primary Purpose |
|---|---|---|
| Client Account & Identity Data | Full name, business name, business address, email address, mobile phone number, billing credentials. | Account creation, subscription provisioning, billing, account authentication, customer support. |
| Telecommunications & Lead Ingestion Data | Caller ID, phone numbers, timestamps, call duration, voicemail recordings, call audio recordings, SMS message transcripts. | Executing missed-call text-backs, AI triage dispatching, lead notifications, performance auditing. |
| Conversational & AI Interaction Data | Chat transcripts, voice-to-text transcriptions, user-submitted prompts, booking preferences, service requests. | Facilitating real-time AI responses, scheduling consultations, training client-specific prompt engines. |
| Device & Telemetry Data | IP address, browser type and version, device hardware specifications, operating system, referral URLs, page interaction metrics. | Site security, fraud mitigation, system latency monitoring, performance telemetry, usability analysis. |
Because Angelfire Ops specializes in rapid automated communication workflows, the following operational protocols apply:
Angelfire Ops strictly adheres to wireless telecommunication carrier compliance standards, including the Cellular Telecommunications Industry Association (CTIA) guidelines, Application-to-Person (A2P) 10DLC regulations, and the Telephone Consumer Protection Act (TCPA).
SMS / Mobile Messaging Opt-In Details
Mobile telephone numbers and SMS opt-in consent for Angelfire Ops LLC are collected directly from end-users through two controlled, website-based entry points on angelfireops.com:
Each opt-in location presents two separate and distinct consent checkboxes:
Each checkbox represents an independent grant of consent. A user may opt into either one or both message categories. Consent is collected directly by Angelfire Ops LLC and is recorded with the corresponding contact record. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Users may revoke consent at any time by replying STOP to unsubscribe or HELP for assistance. Participants must be at least 18 years of age to opt in.
Mandatory Mobile Privacy Guarantee
No mobile information, phone numbers, or mobile opt-in data collected by Angelfire Ops will be sold, rented, leased, or shared with third parties or affiliates for marketing or promotional purposes. All the categories of data described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with or transferred to any third party under any circumstance.
End-users receiving text messages may reply STOP at any time to opt out of further SMS messaging, or reply HELP for operational assistance.
Angelfire Ops enforces modern administrative, technical, and physical security measures, including TLS/SSL encryption in transit and AES-256 encryption at rest for sensitive data repositories. While we implement high-grade industry protocols, no digital transmission or electronic storage architecture can guarantee absolute security.
We retain personal information for the period necessary to fulfill the operational purposes described in this Privacy Policy, comply with legal and audit obligations, resolve disputes, and enforce commercial agreements.
Depending on your residency, applicable data protection statutes (including the California Consumer Privacy Act as amended by the CPRA, Colorado Privacy Act, Virginia Consumer Data Protection Act, and EU/UK GDPR) grant you specific rights regarding your personal data:
To exercise your rights, please submit a verified request to privacy@angelfireops.com.
Our Platform and Services are directed exclusively to business operators and adult consumers. We do not knowingly solicit, collect, or retain personal data from children under the age of 16. If we become aware that personal information from an individual under 16 has been collected inadvertently, we will promptly delete such records from our databases.
We may amend this Privacy Policy periodically to reflect technological advancements, operational enhancements, or statutory requirements. When revisions occur, the updated policy will be posted on this page with an adjusted "Last Updated" date at the top. Continued use of our Platform following the posting of updates constitutes acceptance of the amended terms.
For questions, inquiries, or requests regarding this Privacy Policy or our operational data practices, please reach out to our compliance team: